Terms & Conditions

Effective Date: August 20, 2026

These Terms & Conditions (“Terms”) govern access to and use of Homebase Hub and related services operated by Sharp Hood Real Estate Group (“Sharp Hood Group,” “we,” “us,” or “our”), including the Auto-Assign SMS notification program.

Homebase Hub is a task and workflow management platform. Auto-Assign is a Sharp Hood Group task notification program used in connection with Homebase Hub.

By creating an account or using Homebase Hub, you agree to these Terms.

Consent to receive SMS messages is governed separately as described below and is not automatically granted merely by accepting these Terms.

1. Use of Homebase Hub

Homebase Hub is designed to help authorized users organize, assign, monitor, and complete tasks and related activities.

You agree to use the platform only for lawful purposes and in accordance with these Terms.

You may not:

• Violate applicable law or regulation
• Attempt to gain unauthorized access to another user’s account or our systems
• Interfere with the operation or security of the platform
• Introduce malicious software or harmful content
• Misrepresent your identity or affiliation
• Use the platform in a manner that could damage or impair our systems or services

2. User Accounts

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

3. Task and Dashboard Notifications

Homebase Hub may provide notifications concerning:

• Task assignments
• Deadlines
• Reminders
• Status changes
• Account activity
• Workflow-related information

Notifications may be delivered through the dashboard, email, SMS, or other methods that you separately enable.

Users remain responsible for reviewing their tasks, assignments, and deadlines and should not rely solely on notifications.

4. Auto-Assign SMS Notification Program

Program Name: Auto-Assign by Sharp Hood Group

Auto-Assign is an informational SMS notification program operated by Sharp Hood Real Estate Group in connection with Homebase Hub.

The program provides opted-in users with text messages related to:

• Task assignments
• Task updates
• Task reminders
• Upcoming deadlines
• Workflow notifications
• Homebase Hub account notifications

Consent to Receive SMS Messages

Users are enrolled in Auto-Assign SMS notifications only after providing affirmative consent.

Sharp Hood Group may obtain SMS consent verbally by speaking directly with the end user.

During the verbal consent process, a Sharp Hood Group representative identifies the Auto-Assign program, explains the types of SMS messages that may be sent, advises that message frequency varies and message and data rates may apply, provides STOP and HELP instructions, explains that SMS participation is optional, and asks the end user to affirmatively agree to receive SMS messages.

Providing a mobile telephone number alone does not constitute consent.

The complete verbal consent process and script are available at:

https://sharphoodgroup.com/sms-opt-in

Confirmation of Enrollment

After affirmative verbal consent has been received and recorded, the user may receive:

“Auto-Assign by Sharp Hood Group: You’re enrolled to receive task and workflow SMS notifications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe.”

Message Frequency

Message frequency varies according to task activity, deadlines, workflow activity, and account activity.

Message and Data Rates

Message and data rates may apply.

Wireless carrier charges are determined by the user’s carrier and mobile service plan.

Opt-Out

Users may cancel SMS participation at any time by replying STOP.

After an opt-out request, the user may receive a final confirmation message. No further Auto-Assign SMS messages will be sent unless the user subsequently opts in again.

Help

Reply HELP for assistance or contact Sharp Hood Group at:

Email: info@thesharpteam.com
Phone: 530-587-8574

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Mobile Data Privacy

Mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Privacy Policy:

https://sharphoodgroup.com/privacy-policy/

5. Other Sharp Hood Group SMS Programs

Sharp Hood Group may offer separate SMS programs for other communications, such as appointment reminders, property-related updates, customer service, or other communications.

Consent is specific to the SMS program and use case described when you opt in.

Opting in to Auto-Assign operational messages does not automatically enroll you in an unrelated marketing or promotional SMS program.

Any additional SMS program will be subject to the applicable opt-in disclosure presented when consent is requested.

For all Sharp Hood Group SMS programs:

• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

6. Mobile Number and SMS Consent Privacy

Sharp Hood Group does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, or SMS consent information to third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing described in our Privacy Policy exclude SMS opt-in data and consent.

Mobile information may be provided only to telecommunications carriers, messaging platforms, aggregators, and service providers to the extent necessary to operate and deliver the SMS service.

For more information, review the Sharp Hood Group Privacy Policy above.

7. Privacy

Use of Homebase Hub is subject to the Sharp Hood Group Privacy Policy.

The Privacy Policy describes how we collect, use, disclose, retain, and protect personal information.

Acceptance of the Privacy Policy or these Terms does not constitute consent to receive SMS messages. SMS consent must be separately obtained.

8. Third-Party Services

Homebase Hub may use or integrate with third-party software, platforms, services, telecommunications providers, or technology vendors.

We are not responsible for the availability, security, content, or independent privacy practices of third-party services.

Your use of certain third-party services may also be governed by their own terms and privacy policies.

9. Intellectual Property

Homebase Hub, Auto-Assign, and related software, text, graphics, branding, features, workflows, and content provided by Sharp Hood Group are owned by or licensed to Sharp Hood Group and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of Sharp Hood Group intellectual property to users.

10. Availability and Changes to the Service

We may modify, update, suspend, or discontinue portions of Homebase Hub or related services from time to time.

We do not guarantee that the platform or any particular feature will always be available, uninterrupted, secure, or error-free.

11. Disclaimer

Homebase Hub and its related notification services are provided on an “as available” basis to the extent permitted by applicable law.

Although we strive to provide accurate and timely task information, reminders, and notifications, we do not guarantee that every notification will be complete, accurate, or delivered at a particular time.

Users remain responsible for monitoring their tasks, assignments, deadlines, and responsibilities.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Sharp Hood Group will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of, or inability to use, Homebase Hub or its notification services.

This includes damages resulting from missed, delayed, incomplete, or undelivered notifications.

Some jurisdictions do not permit certain limitations of liability, so portions of this provision may not apply in all circumstances.

13. Suspension or Termination

We may suspend or terminate access to Homebase Hub if we reasonably believe a user has:

• Violated these Terms
• Created a security risk
• Misused the service
• Engaged in fraudulent or unlawful activity

You may stop using Homebase Hub at any time.

Stopping use of Homebase Hub does not automatically revoke SMS consent where an SMS program remains active. To stop SMS messages, reply STOP to the applicable messaging program.

14. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, legal requirements, or messaging programs.

When changes are made, we will update the Effective Date above.

Material changes may also be communicated through Homebase Hub, our website, email, or another reasonable method.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

Questions regarding Homebase Hub, Auto-Assign, SMS messaging, or these Terms may be directed to:

Sharp Hood Real Estate Group
11425 Donner Pass Road #12B
Truckee, CA 96161

Email: info@thesharpteam.com
Phone: 530-587-8574