Terms & Conditions

Effective Date: August 20, 2026

These Terms & Conditions (“Terms”) govern access to and use of Homebase Hub and related services operated by Sharp Hood Real Estate Group (“Sharp Hood Group,” “we,” “us,” or “our”), including the Auto-Assign SMS notification program.

Homebase Hub is a task and workflow management platform. Auto-Assign is a Sharp Hood Group task notification program used in connection with Homebase Hub.

By creating an account or using Homebase Hub, you agree to these Terms.

Consent to receive SMS messages is governed separately as described below and is not automatically granted merely by accepting these Terms.

1. Use of Homebase Hub

Homebase Hub is designed to help authorized users organize, assign, monitor, and complete tasks and related activities.

You agree to use the platform only for lawful purposes and in accordance with these Terms.

You may not:

• Violate applicable law or regulation
• Attempt to gain unauthorized access to another user’s account or our systems
• Interfere with the operation or security of the platform
• Introduce malicious software or harmful content
• Misrepresent your identity or affiliation
• Use the platform in a manner that could damage or impair our systems or services

2. User Accounts

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

3. Task and Dashboard Notifications

Homebase Hub may provide notifications concerning:

• Task assignments
• Deadlines
• Reminders
• Status changes
• Account activity
• Workflow-related information

Notifications may be delivered through the dashboard, email, SMS, or other methods that you separately enable.

Users remain responsible for reviewing their tasks, assignments, and deadlines and should not rely solely on notifications.

4. Auto-Assign SMS Notification Program

Program Name: Auto-Assign by Sharp Hood Group

Auto-Assign is an SMS notification program used to send opted-in users task and workflow notifications associated with Homebase Hub.

If you separately provide your mobile number and affirmatively opt in to Auto-Assign SMS notifications, you consent to receive recurring automated or manually generated text messages from Sharp Hood Group relating to your Homebase Hub account and activity.

Messages may include:

• New task assignments
• Task reminders
• Upcoming deadlines
• Task status changes
• Workflow notifications
• Account-related notifications
• Other operational notifications associated with Homebase Hub activity

SMS consent is voluntary.

Providing your phone number or agreeing to these Terms does not by itself constitute consent to receive SMS messages.

Where SMS enrollment is presented through a checkbox, toggle, or similar online control, users must affirmatively select that option. SMS consent is separate from acceptance of these Terms and the Privacy Policy.

Consent to receive Auto-Assign SMS notifications is not a condition of purchasing Sharp Hood Group services or generally using Homebase Hub where SMS notifications are optional.

Message Frequency

Message frequency varies based on your task activity, assignments, account activity, and notification settings.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s messaging and data charges may apply to messages sent to or received from the service.

Opt-Out Instructions

You may cancel Auto-Assign SMS notifications at any time by replying STOP to a message.

After replying STOP, you may receive a final message confirming that you have been unsubscribed. No additional messages from that SMS program will be sent unless you subsequently opt in again.

Help Instructions

For assistance, reply HELP to a message or contact:

Email: info@thesharpteam.com
Phone: 530-587-8574

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Wireless carriers and messaging providers control message transmission, and Sharp Hood Group cannot guarantee that messages will be delivered, received, or received at a particular time.

5. Other Sharp Hood Group SMS Programs

Sharp Hood Group may offer separate SMS programs for other communications, such as appointment reminders, property-related updates, customer service, or other communications.

Consent is specific to the SMS program and use case described when you opt in.

Opting in to Auto-Assign operational messages does not automatically enroll you in an unrelated marketing or promotional SMS program.

Any additional SMS program will be subject to the applicable opt-in disclosure presented when consent is requested.

For all Sharp Hood Group SMS programs:

• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

6. Mobile Number and SMS Consent Privacy

Sharp Hood Group does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, or SMS consent information to third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing described in our Privacy Policy exclude SMS opt-in data and consent.

Mobile information may be provided only to telecommunications carriers, messaging platforms, aggregators, and service providers to the extent necessary to operate and deliver the SMS service.

For more information, review the Sharp Hood Group Privacy Policy above.

7. Privacy

Use of Homebase Hub is subject to the Sharp Hood Group Privacy Policy.

The Privacy Policy describes how we collect, use, disclose, retain, and protect personal information.

Acceptance of the Privacy Policy or these Terms does not constitute consent to receive SMS messages. SMS consent must be separately obtained.

8. Third-Party Services

Homebase Hub may use or integrate with third-party software, platforms, services, telecommunications providers, or technology vendors.

We are not responsible for the availability, security, content, or independent privacy practices of third-party services.

Your use of certain third-party services may also be governed by their own terms and privacy policies.

9. Intellectual Property

Homebase Hub, Auto-Assign, and related software, text, graphics, branding, features, workflows, and content provided by Sharp Hood Group are owned by or licensed to Sharp Hood Group and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of Sharp Hood Group intellectual property to users.

10. Availability and Changes to the Service

We may modify, update, suspend, or discontinue portions of Homebase Hub or related services from time to time.

We do not guarantee that the platform or any particular feature will always be available, uninterrupted, secure, or error-free.

11. Disclaimer

Homebase Hub and its related notification services are provided on an “as available” basis to the extent permitted by applicable law.

Although we strive to provide accurate and timely task information, reminders, and notifications, we do not guarantee that every notification will be complete, accurate, or delivered at a particular time.

Users remain responsible for monitoring their tasks, assignments, deadlines, and responsibilities.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Sharp Hood Group will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of, or inability to use, Homebase Hub or its notification services.

This includes damages resulting from missed, delayed, incomplete, or undelivered notifications.

Some jurisdictions do not permit certain limitations of liability, so portions of this provision may not apply in all circumstances.

13. Suspension or Termination

We may suspend or terminate access to Homebase Hub if we reasonably believe a user has:

• Violated these Terms
• Created a security risk
• Misused the service
• Engaged in fraudulent or unlawful activity

You may stop using Homebase Hub at any time.

Stopping use of Homebase Hub does not automatically revoke SMS consent where an SMS program remains active. To stop SMS messages, reply STOP to the applicable messaging program.

14. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, legal requirements, or messaging programs.

When changes are made, we will update the Effective Date above.

Material changes may also be communicated through Homebase Hub, our website, email, or another reasonable method.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

Questions regarding Homebase Hub, Auto-Assign, SMS messaging, or these Terms may be directed to:

Sharp Hood Real Estate Group
11425 Donner Pass Road #12B
Truckee, CA 96161

Email: info@thesharpteam.com
Phone: 530-587-8574