Last Updated: August 20, 2026

I agree to receive SMS task notifications from Auto-Assign by Sharp Hood Group, including new task assignments, task updates, reminders, and other account-related notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of using Homebase Hub.

Sharp Hood Real Estate Group (“Sharp Hood Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, use our services, or use digital tools operated by Sharp Hood Group, including Homebase Hub and the Auto-Assign SMS notification program.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Mobile or telephone number
• Mailing address
• City, state, and ZIP/postal code
• Property information
• Real estate preferences and inquiries
• Account or profile information
• Communications you send to us
• Information submitted through forms, dashboards, or other services
• SMS messaging preferences and consent records

We may also automatically collect certain information when you visit our website or use our online services, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Time spent on pages
• Referring website
• Unique device identifiers
• Other diagnostic and usage information

2. Cookies and Tracking Technologies

We may use cookies and similar technologies, such as pixels, tags, and web beacons, to operate our website, remember preferences, understand how visitors use our services, improve performance, and measure the effectiveness of marketing.

Cookies may include:

Essential Cookies: Necessary for the website and services to function properly.

Preference Cookies: Used to remember settings and preferences.

Analytics Cookies: Used to understand website traffic and usage patterns.

Marketing Cookies: Used, where applicable, to measure or improve advertising and marketing efforts.

You may configure your browser to refuse certain cookies or notify you when cookies are being used. Some portions of our website may not function properly if cookies are disabled.

3. How We Use Personal Information

We may use personal information to:

• Provide and maintain our website and services
• Respond to inquiries and requests
• Provide real estate information and services
• Manage accounts and user profiles
• Provide property updates
• Schedule and confirm appointments
• Send requested communications
• Manage tasks, assignments, deadlines, and workflows
• Send account or service notifications
• Provide customer support
• Send email marketing where permitted
• Send SMS messages where you have separately consented to receive them
• Improve our website, services, tools, and customer experience
• Monitor usage and analyze trends
• Protect against fraud, misuse, or security threats
• Comply with legal and regulatory requirements
• Enforce our agreements and policies
• Complete business transactions, such as a merger, acquisition, restructuring, or sale of assets

4. How We Share Personal Information

We may disclose personal information in limited circumstances, including:

Service Providers

We may provide information to vendors and service providers that perform services on our behalf, such as website hosting, technology services, analytics, customer relationship management, email delivery, telecommunications, and messaging services.

These providers are permitted to use information only as necessary to provide services to us and are expected to handle information appropriately.

Business Transactions

If Sharp Hood Group is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to a court order, subpoena, or government request
• Protect the rights, property, or safety of Sharp Hood Group, our users, or others
• Prevent or investigate fraud, security incidents, or unlawful activity
• Protect against legal liability

With Your Direction or Consent

We may disclose information when you specifically direct or authorize us to do so.

5. Auto-Assign SMS Verbal Opt-In & Consent Process

SMS Consent

Auto-Assign SMS consent is obtained directly from the end user through our online SMS enrollment form.

Users who wish to receive Auto-Assign SMS notifications provide their own mobile phone number and affirmatively select a separate SMS consent checkbox.

The SMS consent checkbox is not selected by default. SMS participation is optional and is not required to use Homebase Hub.

Before providing consent, users are informed that Auto-Assign SMS messages may include task assignments, task updates, reminders, deadlines, workflow notifications, and Homebase Hub account notifications.

Users are also informed that message frequency varies, message and data rates may apply, they may reply STOP to unsubscribe, and they may reply HELP for assistance.

Providing a mobile phone number alone does not constitute consent to receive SMS messages.

The Auto-Assign SMS enrollment form is publicly available at:

Opt In

Privacy

Mobile phone numbers, SMS opt-in information, and SMS consent records are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Privacy Policy:
https://sharphoodgroup.com/privacy-policy/

Terms & Conditions:
https://sharphoodgroup.com/terms-and-conditions/

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Program Operator

Sharp Hood Real Estate Group
11425 Donner Pass Road #12B
Truckee, CA 96161

Auto-Assign is an SMS task and workflow notification program operated by Sharp Hood Group in connection with Homebase Hub.

6. SMS / Text Messaging

Sharp Hood Real Estate Group (“Sharp Hood Group”) offers optional SMS/text messaging programs, including Auto-Assign, an informational task and workflow notification program used in connection with Homebase Hub.

Auto-Assign SMS messages may include:

• Task assignments
• Task updates
• Task reminders
• Upcoming deadlines
• Workflow notifications
• Account notifications
• Other Homebase Hub operational communications

Verbal SMS Consent

Auto-Assign SMS consent is obtained directly from the end user through a verbal opt-in process.

Before enrolling an end user, a Sharp Hood Group representative explains the Auto-Assign SMS program and informs the user that:

• The messages are SMS/text messages from Auto-Assign by Sharp Hood Group
• Messages relate to task assignments, task updates, reminders, deadlines, workflow notifications, and Homebase Hub account activity
• Message frequency varies
• Message and data rates may apply
• The user may reply STOP to unsubscribe
• The user may reply HELP for assistance
• SMS participation is optional and is not required to use Homebase Hub

The representative then asks the end user to affirmatively confirm whether they agree to receive Auto-Assign SMS messages at the mobile number provided.

The end user must provide an affirmative response before SMS messaging is enabled.

Providing a mobile phone number alone does not constitute consent to receive SMS messages.

Consent is recorded by Sharp Hood Group, including information concerning the person providing consent, the mobile number, the date of consent, the consent method, and the SMS program for which consent was provided.

A complete description of the verbal consent process and script is available at:

https://sharphoodgroup.com/sms-opt-in

Mobile Information and SMS Consent Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, and SMS consent records will not be sold, rented, transferred, or disclosed to third parties or affiliates for their marketing or promotional purposes.

All categories of personal information sharing described elsewhere in this Privacy Policy exclude SMS opt-in data and consent.

Mobile information may be provided to telecommunications carriers, messaging providers, aggregators, and service providers solely as necessary to operate and deliver our SMS services.

Message Frequency

Message frequency varies depending on task assignments, deadlines, workflow activity, account activity, and the communications for which the user has opted in.

Message and Data Rates

Message and data rates may apply.

Opt-Out

Users may stop receiving SMS messages at any time by replying STOP.

After replying STOP, users may receive a final message confirming that they have been unsubscribed.

Help

Users may reply HELP for assistance or contact:

Email: info@thesharpteam.com
Phone: 530-587-8574

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.Sharp Hood Group cannot guarantee that every SMS message will be delivered, received, or received at a particular time.

7. Email Communications

If you have elected to receive email communications from us, we may send newsletters, property information, market information, service communications, or other materials that may be of interest to you.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or contacting us.

Transactional or service-related emails may still be sent when necessary to provide a service you have requested.

8. Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

• Provide the services for which it was collected
• Maintain business and transaction records
• Resolve disputes
• Enforce agreements
• Maintain security
• Comply with applicable legal and regulatory obligations

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

9. Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), subject to applicable exceptions.

These rights may include:

• The right to know what categories of personal information we collect
• The right to know the sources from which personal information is collected
• The right to know the purposes for which personal information is used
• The right to know the categories of third parties to whom personal information is disclosed
• The right to request access to specific pieces of personal information
• The right to request deletion of certain personal information
• The right to request correction of inaccurate personal information
• The right to opt out of the sale or sharing of personal information where applicable
• The right to limit certain uses of sensitive personal information where applicable
• The right not to receive discriminatory treatment for exercising privacy rights

Categories of Personal Information We May Collect

Depending on your interaction with us, we may collect the following categories of information:

Identifiers: Such as name, postal address, IP address, email address, telephone number, or account information.

Customer Records Information: Such as contact details and other information you voluntarily provide in connection with our services.

Commercial Information: Such as information regarding properties or services you have considered, requested, purchased, sold, or discussed with us.

Internet or Electronic Network Activity: Such as interactions with our website, applications, or online services.

Geolocation Information: Approximate location information that may be inferred from an IP address or device where applicable.

Professional Information: Information you voluntarily provide in a business or professional context.

Inferences: Preferences that may be inferred from your interactions with our website or services.

We do not necessarily collect every example of information included within a statutory category.

Sources of Personal Information

We may obtain personal information:

• Directly from you
• From forms or communications you submit
• From your interaction with our website or services
• Automatically through cookies and similar technologies
• From service providers
• From real estate platforms, public records, or other lawful sources where applicable

Business Purposes

We may use personal information for business purposes including:

• Providing services
• Responding to inquiries
• Managing accounts
• Processing requests
• Providing customer support
• Maintaining security
• Improving services
• Internal administration
• Analytics
• Compliance with legal obligations

11. Sale or Sharing of Personal Information

Sharp Hood Group does not sell SMS opt-in information, text messaging originator consent, or mobile numbers.

Regardless of any other provision in this Privacy Policy:

Mobile information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

If our practices concerning the sale or sharing of other categories of personal information are subject to California opt-out rights, California residents may contact us using the information below to exercise applicable rights.

12. Exercising California Privacy Rights

California residents may submit an applicable privacy request by contacting:

Email: info@thesharpteam.com
Phone: 530-587-8574

We may need to verify your identity before completing a request.

You may also use an authorized agent where permitted by law. We may require documentation showing that the agent has authority to act on your behalf.

We will respond to verified requests within the time required by applicable law.

13. Do Not Track Signals

Some web browsers provide “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals. You may use your browser and device privacy settings to control certain tracking technologies.

14. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us.

15. Links to Other Websites

Our website and services may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through our website, services, email, or another reasonable method where appropriate.

Changes are effective when posted unless otherwise stated.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS messaging program, contact:

Sharp Hood Real Estate Group
11425 Donner Pass Road #12B
Truckee, CA 96161

Email: info@thesharpteam.com
Phone: 530-587-8574

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Terms & Conditions

Effective Date: August 20, 2026

These Terms & Conditions (“Terms”) govern access to and use of Homebase Hub and related services operated by Sharp Hood Real Estate Group (“Sharp Hood Group,” “we,” “us,” or “our”), including the Auto-Assign SMS notification program.

Homebase Hub is a task and workflow management platform. Auto-Assign is a Sharp Hood Group task notification program used in connection with Homebase Hub.

By creating an account or using Homebase Hub, you agree to these Terms.

Consent to receive SMS messages is governed separately as described below and is not automatically granted merely by accepting these Terms.

1. Use of Homebase Hub

Homebase Hub is designed to help authorized users organize, assign, monitor, and complete tasks and related activities.

You agree to use the platform only for lawful purposes and in accordance with these Terms.

You may not:

• Violate applicable law or regulation
• Attempt to gain unauthorized access to another user’s account or our systems
• Interfere with the operation or security of the platform
• Introduce malicious software or harmful content
• Misrepresent your identity or affiliation
• Use the platform in a manner that could damage or impair our systems or services

2. User Accounts

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

3. Task and Dashboard Notifications

Homebase Hub may provide notifications concerning:

• Task assignments
• Deadlines
• Reminders
• Status changes
• Account activity
• Workflow-related information

Notifications may be delivered through the dashboard, email, SMS, or other methods that you separately enable.

Users remain responsible for reviewing their tasks, assignments, and deadlines and should not rely solely on notifications.

4. Consent to Receive Auto-Assign SMS Messages

Users may voluntarily enroll in Auto-Assign SMS notifications through the Sharp Hood Group online SMS enrollment form.

To enroll, the user provides their mobile phone number and affirmatively selects a separate SMS consent checkbox.

The SMS checkbox is not selected by default, and consent to receive SMS messages is not required to use Homebase Hub.

Auto-Assign SMS messages may include task assignments, task updates, reminders, deadlines, workflow notifications, and Homebase Hub account notifications.

Message frequency varies based on task and account activity. Message and data rates may apply.

Users may reply STOP at any time to unsubscribe or HELP for assistance.

The Auto-Assign SMS enrollment form is available at:

https://sharphoodgroup.com/sms-opt-in/

5. Other Sharp Hood Group SMS Programs

Sharp Hood Group may offer separate SMS programs for other communications, such as appointment reminders, property-related updates, customer service, or other communications.

Consent is specific to the SMS program and use case described when you opt in.

Opting in to Auto-Assign operational messages does not automatically enroll you in an unrelated marketing or promotional SMS program.

Any additional SMS program will be subject to the applicable opt-in disclosure presented when consent is requested.

For all Sharp Hood Group SMS programs:

• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

6. Mobile Number and SMS Consent Privacy

Sharp Hood Group does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, or SMS consent information to third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing described in our Privacy Policy exclude SMS opt-in data and consent.

Mobile information may be provided only to telecommunications carriers, messaging platforms, aggregators, and service providers to the extent necessary to operate and deliver the SMS service.

For more information, review the Sharp Hood Group Privacy Policy above.

7. Privacy

Use of Homebase Hub is subject to the Sharp Hood Group Privacy Policy.

The Privacy Policy describes how we collect, use, disclose, retain, and protect personal information.

Acceptance of the Privacy Policy or these Terms does not constitute consent to receive SMS messages. SMS consent must be separately obtained.

8. Third-Party Services

Homebase Hub may use or integrate with third-party software, platforms, services, telecommunications providers, or technology vendors.

We are not responsible for the availability, security, content, or independent privacy practices of third-party services.

Your use of certain third-party services may also be governed by their own terms and privacy policies.

9. Intellectual Property

Homebase Hub, Auto-Assign, and related software, text, graphics, branding, features, workflows, and content provided by Sharp Hood Group are owned by or licensed to Sharp Hood Group and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of Sharp Hood Group intellectual property to users.

10. Availability and Changes to the Service

We may modify, update, suspend, or discontinue portions of Homebase Hub or related services from time to time.

We do not guarantee that the platform or any particular feature will always be available, uninterrupted, secure, or error-free.

11. Disclaimer

Homebase Hub and its related notification services are provided on an “as available” basis to the extent permitted by applicable law.

Although we strive to provide accurate and timely task information, reminders, and notifications, we do not guarantee that every notification will be complete, accurate, or delivered at a particular time.

Users remain responsible for monitoring their tasks, assignments, deadlines, and responsibilities.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Sharp Hood Group will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of, or inability to use, Homebase Hub or its notification services.

This includes damages resulting from missed, delayed, incomplete, or undelivered notifications.

Some jurisdictions do not permit certain limitations of liability, so portions of this provision may not apply in all circumstances.

13. Suspension or Termination

We may suspend or terminate access to Homebase Hub if we reasonably believe a user has:

• Violated these Terms
• Created a security risk
• Misused the service
• Engaged in fraudulent or unlawful activity

You may stop using Homebase Hub at any time.

Stopping use of Homebase Hub does not automatically revoke SMS consent where an SMS program remains active. To stop SMS messages, reply STOP to the applicable messaging program.

14. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, legal requirements, or messaging programs.

When changes are made, we will update the Effective Date above.

Material changes may also be communicated through Homebase Hub, our website, email, or another reasonable method.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

Questions regarding Homebase Hub, Auto-Assign, SMS messaging, or these Terms may be directed to:

Sharp Hood Real Estate Group
11425 Donner Pass Road #12B
Truckee, CA 96161

Email: info@thesharpteam.com
Phone: 530-587-8574