Rick C.

My wife and I recently completed a sales transaction with Janie and her team. We sold our home on the west end of Donner Lake. We initially met Janie by way of a mail campaign notice. I called Janie and set up a meeting at our Donner Lake home.

Janie's initial sales presentation was not only impressive, but very informative. She presented information about her company and provided detailed market information on comparable sales and listings to the home we were selling. I found this information to be compelling and complete. During our initial discussion, Janie offered different contract options that ranged from a pocket listing with named potential buyers though a full MLS listing. We discussed different sale prices and compensation models before agreeing to the contract we went forward with. Of particular interest was Janie's willingness to forfeit any real estate fees in the event one of our adult children bought out home. Based on our experience buying 3 other properties on the west end of Donner Lake, we found Janie's approach to be both professional and open-minded.

Once engaged, Janie and her team immediately went to work to sell our home. She included a "call first" clause in the listing so that we controlled the flow of agents and potential buyers while we were still using our home. She included sign cards through the house that provided information as well as instructions to ensure that our home was both well represented and protected.

The sales process was swift and to the point. We signed our contract with Janie on a Thursday. This was immediately followed by an open house on the weekend. We received the offer we accepted on Sunday evening after the open house. Janie was able to secure our best price as well as a 3 month no cost rent back for us as we worked on remodeling another home on the west end.

During the escrow process, Janie introduced us to Rachael. Rachael managed the details of the escrow and close process. She made herself available to meet with the various required home inspectors, thereby saving time and effort on our part. Simply put, she is extremely professional and was well informed on all aspects, both buyer and seller side, of our deal. Even after we closed escrow and were in the rent-back period, she was always available for questions and support, including reaching out to the new owners on our behalf. A true pro in every sense of the word!

Net-net, we strongly recommend Janie and her team. Our experience was, end to end, very positive and favorable. It was truly our pleasure working with Janie and Rachael!